Tanla Platforms Limited has released the transcript of its Earnings Call for the third quarter of FY26, which ended on December 31, 2025. The call was held on Friday, January 23, 2026, at 3:30 PM IST and lasted for 36 minutes. The transcript is available on the company's website. During the call, management discussed various aspects of the business, including the recovery and growth in the enterprise segment, both on the OTT side and excluding OTT. They highlighted that the growth is not solely due to seasonality but also structural changes, with a focus on more profitable routes and international messaging. The company's recognition by Meta as the 'partner of the year' was also mentioned, despite a previous withdrawal of incentives by Meta. Management indicated that the business is growing and additional services like bots are contributing to the bottom line. Discussions also covered the volatility in Meta's pricing and its impact on enterprise clients, with the company noting that customers continue to use WhatsApp due to strong ROI, while also having an alternative channel in RCS. The ramp-up timeline for new customers, typically three to four quarters, was explained, along with efforts to increase wallet share from existing customers. The platform business strategy was discussed, with an upcoming launch of a deal on ATP in India expected to go live in January or February. The company is also in discussions with other telcos for platform deployment, acknowledging the lengthy sales cycle for such a 'gigantic platform'. Regarding financial outlook, the company stated they would not provide specific top-line or margin guidance but aspire to continue building on growth momentum. They confirmed a focus on both existing and new platforms, including international expansion and innovation for greenfield opportunities. The company also addressed competition in the CPaaS market, noting that many international players have diminished presence in India. The growth trajectory for traditional SMS and newer channels like OTT and RCS was discussed, with management expecting both to grow. The potential impact of banks moving from OTPs to passkeys was addressed, with management stating they have not seen a drop in OTP volumes and that other use cases like notifications are growing. On the financial front, the company has a strong balance sheet with a good cash balance of ₹1,000 crores. Efforts are focused on addressing the existing Total Addressable Market (TAM) for CPaaS, which is growing, and investing in products like Wisely.ai for global reach. They also continue to invest in new platforms through their innovation engine. The company plans to increase engagement with domestic and foreign institutional investors now that growth momentum has returned. Regarding the ValueFirst International business acquisition, regulatory approvals are pending, and the company is responding to regulator queries, with updates to be provided as they become available. The amortization of RSUs is ongoing, with approximately ₹5 crores per quarter being amortized over a two-year vesting period. The impact of losing the NIC contract was deemed not material, with the company having raised concerns about anomalies in the tender award process. The company is also working on similar e-governance projects with other states in India.
