R Systems International Limited has commissioned and published a new research report titled "Agentic AI 2026: A Mid-Market Playbook for Adoption and Scale," produced by Everest Group. The report indicates that over 40% of global mid-market enterprise leaders are bypassing traditional AI adoption stages to enhance competitiveness. The study reveals that 57% of enterprises are currently in the pilot phase of agentic AI, with only 15% having operationalized AI across functions. A significant 64% of enterprises express high trust in agentic AI, yet only 7% have agentic-specific policies, leaving approximately 30% exposed to risks due to generic or absent policies. Nitesh Bansal, Managing Director & CEO of R Systems, highlighted the report's aim to provide clarity on AI adoption and a practical playbook for embedding AI, balancing autonomy with accountability. Key areas delivering tangible returns include IT Operations, Software Engineering (showing nearly 30% efficiency uplift), Customer Support, and Finance and Accounting. The report identifies challenges to scaling agentic AI, such as integration complexity, legacy systems, immature tooling, security concerns, and governance gaps. It recommends anchoring adoption in high-impact use cases, embedding governance into workflows, and scaling autonomy in defined tiers. The playbook emphasizes modernizing within an enterprise context, addressing technical debt, and ensuring workforce readiness alongside technology. The report is available for download at https://www.rsystems.com/playbook/agentic-ai-mid-market-playbook-for-adoption-and-scale.
