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Ola Electric has announced early positive results from its 'Hyperservice' program, indicating a business turnaround driven by improved customer experience, increased demand, and disciplined operational execution. In December 2025, the company registered 9,020 units, boosting its market share to 9.3% from 7.2% in November 2025. The market share in the latter half of December 2025 further climbed to nearly 12%, signaling a significant uptick in demand and market share gains.

This recovery has led Ola Electric to reclaim its position among the top three EV players in several key states, including Tamil Nadu, Uttar Pradesh, Bihar, Jharkhand, Punjab, and Haryana. The Hyperservice program, initiated to address service bottlenecks, focuses on backlog resolution, workforce capacity, parts availability, and customer self-service. It has resulted in a significant improvement in service resolution speed, with 77% of service requests completed on the same day in December 2025.

The company has implemented targeted interventions such as a 250-member rapid-response service task force, expansion of its service workforce by over 1,000 personnel, improved spare parts availability, and a direct-to-consumer genuine parts platform that has logged over 8,000 orders since October 2025. These service improvements are translating into tangible commercial traction, with a 2 percentage point increase in pan-India market share between November and December 2025, and a notable gain of 4 percentage points in Bengaluru.

Alongside service recovery, Ola Electric commenced deliveries of its S1 Pro+ scooters with 4680 Bharat Cell power in November 2025 and received government certification for its Roadster X+ Motorcycle with the same technology in December 2025. This marks the beginning of in-house cell integration across its two-wheeler portfolio. The company's energy business, Ola Shakti (BESS), is also expected to begin deliveries in the coming months.

Bhavish Aggarwal, Chairman and Managing Director, stated that the Hyperservice program is designed for sustained growth with improving operational leverage, supported by product innovation and vertical integration. Ola Electric anticipates continued demand momentum as service metrics stabilize and customer confidence returns.