Hexaware Technologies has announced a strategic collaboration with HBSUK, a UK-based healthcare services provider, aimed at enhancing HBSUK's workforce management proposition. This partnership focuses on modernizing clinician onboarding processes to address the growing pressure on healthcare providers to mobilize staff quickly while maintaining regulatory standards. The new solution digitizes recruitment and onboarding through a secure portal, allowing clinicians to submit credentials and evidence. While the platform offers digital efficiency, HBSUK's compliance team will continue to oversee the verification process. The system is implemented on Journey36’s cloud-based App36 platform, leveraging multiple large language models for accelerated development and configuration, supported by AI governance from Axonyx.ai. Future features planned for release in June 2026 include rota management, payment reconciliation, and enhancements for HBSUK’s Contact Centre operations. The collaboration has demonstrated a significantly faster development cycle compared to traditional methods, allowing the system to evolve with business needs. Both companies expressed enthusiasm for the partnership, highlighting its potential to streamline complex workflows and deliver operational agility in the healthcare sector. Keith Misson, CEO of HBSUK, noted the speed of response to business needs, while R. Srikrishna, CEO and Executive Director of Hexaware Technologies, emphasized Hexaware's role in helping healthcare organizations achieve operational agility. Shantanu Baruah, President & Global Head of Healthcare, Life Sciences & Insurance at Hexaware, added that the AI-enabled platform offers a more scalable and transparent way to manage clinician workforce operations.
